Source note · Using the Webex Contact Center Agent Desktop
To end a chat, the agent clicks End, selects a wrap-up reason from the drop-down list and clicks Submit Wrap Up.
Checked 2026-09-23
- Vendor
- Cisco
- Product
- Webex Contact Center Agent Desktop
- Subsystem
- digital-channels
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-23
- Checked
- 2026-09-23
Sources
- Manage Livechat conversations — Cisco Webex Help Center · tier 2 current vendor documentation · Manage Livechat conversations; end a chat
Cite this note
APA
WarmTransfer. (2026, September 23). Using the Webex Contact Center Agent Desktop: source note webex-cc-agent-desktop-user-guide-chat-end. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-cc-agent-desktop-user-guide-chat-end
BibTeX
@misc{warmtransfer-claim-webex-cc-agent-desktop-user-guide-chat-end,
title = {Using the Webex Contact Center Agent Desktop: source note webex-cc-agent-desktop-user-guide-chat-end},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-cc-agent-desktop-user-guide-chat-end},
note = {Source note webex-cc-agent-desktop-user-guide-chat-end, checked 2026-09-23}
}