Source note · Webex Calling with Webex Contact Center
Managing Webex Calling calls from Agent Desktop requires Webex App 44.12 or later, requires Webex Calling to be turned on in Control Hub, and applies when the agent signs in with Dial Number or Extension.
Checked 2026-09-16
This is only available with Webex App 44.12 or later.
- Vendor
- Cisco
- Product
- Webex Contact Center Agent Desktop with Webex App
- Subsystem
- agent call control
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- Webex App 44.12 or later
- Checked
- 2026-09-16
Sources
- Optimize Webex Contact Center Desktop call notifications — Cisco Systems, Inc. · tier 2 current vendor documentation · Using Webex App for calls
Cite this note
APA
WarmTransfer. (2026, September 16). Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-manage-calls-app-44-12. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-manage-calls-app-44-12
BibTeX
@misc{warmtransfer-claim-webex-calling-with-webex-contact-center-manage-calls-app-44-12,
title = {Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-manage-calls-app-44-12},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-manage-calls-app-44-12},
note = {Source note webex-calling-with-webex-contact-center-manage-calls-app-44-12, checked 2026-09-16}
}