Agent DN validation in a desktop profile is either Unrestricted, which lets agents sign in with any DN, or Provisioned DN, which restricts sign-in to the default DN set in the agent's user settings.

Checked 2026-09-24

Vendor
Cisco
Product
Webex Contact Center
Subsystem
desktop-profile
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-dp-dn-validation. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-dp-dn-validation

BibTeX

@misc{warmtransfer-claim-webex-calling-with-webex-contact-center-dp-dn-validation,
  title  = {Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-dp-dn-validation},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-dp-dn-validation},
  note   = {Source note webex-calling-with-webex-contact-center-dp-dn-validation, checked 2026-09-24}
}

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