Source note · Webex Calling with Webex Contact Center
For Dedicated Instance to Webex Calling Contact Center support, certificate-based trunks using mTLS must be used because registration-based trunks are no longer supported.
Checked 2026-09-16
you must use certificate based trunks (mTLS) as registration based trunks are no longer supported
- Vendor
- Cisco
- Product
- Webex Contact Center with Webex Dedicated Instance
- Subsystem
- trunking
- Deployment
- dedicated-instance
- Region
- not restricted
- Release range
- current as of 2026-09-16
- Checked
- 2026-09-16
Sources
- Webex Dedicated Instance Contact Center integration — Cisco Systems, Inc. · tier 2 current vendor documentation · Deployment considerations and constraints
Cite this note
APA
WarmTransfer. (2026, September 16). Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-di-cert-trunks-required. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-di-cert-trunks-required
BibTeX
@misc{warmtransfer-claim-webex-calling-with-webex-contact-center-di-cert-trunks-required,
title = {Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-di-cert-trunks-required},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-di-cert-trunks-required},
note = {Source note webex-calling-with-webex-contact-center-di-cert-trunks-required, checked 2026-09-16}
}