The Desktop option enables agents to take calls using WebRTC-based calling directly from the browser and requires no further input at sign-in.

Checked 2026-09-16

requires no further input
Vendor
Cisco
Product
Webex Contact Center Agent Desktop
Subsystem
agent endpoints
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-16
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-desktop-is-webrtc. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-desktop-is-webrtc

BibTeX

@misc{warmtransfer-claim-webex-calling-with-webex-contact-center-desktop-is-webrtc,
  title  = {Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-desktop-is-webrtc},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-desktop-is-webrtc},
  note   = {Source note webex-calling-with-webex-contact-center-desktop-is-webrtc, checked 2026-09-16}
}

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