Source note · Webex Calling with Webex Contact Center
When an administrator configures a Default DN, it is prepopulated in the Dial Number and Extension fields and shown as a placeholder; where the DN is restricted to that default the fields become read-only and the agent skips those steps, and a saved sign-in preference takes precedence over the configured Default DN.
Checked 2026-09-16
The Dial Number and Extension fields are read-only
- Vendor
- Cisco
- Product
- Webex Contact Center Agent Desktop
- Subsystem
- agent sign-in
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-16
- Checked
- 2026-09-16
Sources
- Sign in to Agent Desktop — Cisco Systems, Inc. · tier 2 current vendor documentation · Default DN behaviour in sign-in
Cite this note
APA
WarmTransfer. (2026, September 16). Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-default-dn-prepopulated. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-default-dn-prepopulated
BibTeX
@misc{warmtransfer-claim-webex-calling-with-webex-contact-center-default-dn-prepopulated,
title = {Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-default-dn-prepopulated},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-default-dn-prepopulated},
note = {Source note webex-calling-with-webex-contact-center-default-dn-prepopulated, checked 2026-09-16}
}