Source note · Webex Calling with Webex Contact Center
In its current phase Webex Calling Customer Assist supports only bulk and Control Hub provisioning with no public APIs, a Call Queue cannot be downgraded after upgrade, and workspaces and virtual lines cannot be assigned to Customer Assist queues.
Checked 2026-09-16
Public APIs aren't supported.
- Vendor
- Cisco
- Product
- Webex Calling Customer Assist
- Subsystem
- limits
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-16
- Checked
- 2026-09-16
Sources
- Webex Calling Customer Assist — Cisco Systems, Inc. · tier 2 current vendor documentation · limitations
Cite this note
APA
WarmTransfer. (2026, September 16). Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-customer-assist-no-apis. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-customer-assist-no-apis
BibTeX
@misc{warmtransfer-claim-webex-calling-with-webex-contact-center-customer-assist-no-apis,
title = {Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-customer-assist-no-apis},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-customer-assist-no-apis},
note = {Source note webex-calling-with-webex-contact-center-customer-assist-no-apis, checked 2026-09-16}
}