An agent uses the system-wide default outbound ANI unless a specific default ANI is configured in an Outdial ANI list linked to the agent's desktop profile, which overrides it.

Checked 2026-09-24

The system-wide default outbound ANI is used by default.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
outdial
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-ani-list-override. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-ani-list-override

BibTeX

@misc{warmtransfer-claim-webex-calling-with-webex-contact-center-ani-list-override,
  title  = {Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-ani-list-override},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-ani-list-override},
  note   = {Source note webex-calling-with-webex-contact-center-ani-list-override, checked 2026-09-24}
}

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