Source note · Webex Calling with Webex Contact Center
As of March 13 2026, agent status is automatically aligned between Webex Calling and Webex Contact Center as part of the CTI connector enhancements.
Checked 2026-09-16
Agent status is now automatically aligned between Webex Calling and Webex Contact Center.
- Vendor
- Cisco
- Product
- Webex Contact Center with Webex Calling
- Subsystem
- agent state
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- 2026-03-13 entry
- Checked
- 2026-09-16
Sources
- What's new for administrators in Webex Contact Center — Cisco Systems, Inc. · tier 2 current vendor documentation · March 13, 2026 - CTI connector enhancements
Cite this note
APA
WarmTransfer. (2026, September 16). Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-agent-status-aligned. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-agent-status-aligned
BibTeX
@misc{warmtransfer-claim-webex-calling-with-webex-contact-center-agent-status-aligned,
title = {Webex Calling with Webex Contact Center: source note webex-calling-with-webex-contact-center-agent-status-aligned},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-with-webex-contact-center-agent-status-aligned},
note = {Source note webex-calling-with-webex-contact-center-agent-status-aligned, checked 2026-09-16}
}