Webex App for Salesforce calling setup includes installing the package for admins only, creating a site from the Webex Admin tab for inbound and outbound calling, assigning the Cisco Webex User and Cisco Webex Admin permission sets, and adding the Webex Calling utility item.

Checked 2026-09-24

Vendor
Cisco
Product
Webex App for Salesforce
Subsystem
setup
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Webex Calling with Salesforce Service Cloud Voice: source note webex-calling-with-salesforce-service-cloud-voice-wxa-setup. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-salesforce-service-cloud-voice-wxa-setup

BibTeX

@misc{warmtransfer-claim-webex-calling-with-salesforce-service-cloud-voice-wxa-setup,
  title  = {Webex Calling with Salesforce Service Cloud Voice: source note webex-calling-with-salesforce-service-cloud-voice-wxa-setup},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-with-salesforce-service-cloud-voice-wxa-setup},
  note   = {Source note webex-calling-with-salesforce-service-cloud-voice-wxa-setup, checked 2026-09-24}
}

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