Source note · Webex Calling with Salesforce Service Cloud Voice
The Webex App for Salesforce is a calling, messaging and meetings integration rather than a Service Cloud Voice partner telephony connector, so it does not produce SCV Voice Call records or Omni-Channel voice routing.
inferred · Checked 2026-09-24
- Vendor
- Cisco
- Product
- Webex App for Salesforce
- Subsystem
- integration type
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Status
- inferred
- Checked
- 2026-09-24
Sources
- Integrate Salesforce with Webex App — Cisco · tier 2 current vendor documentation · whole article; no Service Cloud Voice or partner telephony section
Cite this note
APA
WarmTransfer. (2026, September 24). Webex Calling with Salesforce Service Cloud Voice: source note webex-calling-with-salesforce-service-cloud-voice-wxa-not-scv. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-salesforce-service-cloud-voice-wxa-not-scv
BibTeX
@misc{warmtransfer-claim-webex-calling-with-salesforce-service-cloud-voice-wxa-not-scv,
title = {Webex Calling with Salesforce Service Cloud Voice: source note webex-calling-with-salesforce-service-cloud-voice-wxa-not-scv},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-with-salesforce-service-cloud-voice-wxa-not-scv},
note = {Source note webex-calling-with-salesforce-service-cloud-voice-wxa-not-scv, checked 2026-09-24}
}