Source note · Webex Calling with Salesforce Service Cloud Voice
In the Webex App for Salesforce, Webex Calling users get inbound and outbound calling in the Salesforce dialer, while Unified CM and BroadWorks users cannot receive inbound calls in the global dialer.
Checked 2026-09-24
- Vendor
- Cisco
- Product
- Webex App for Salesforce
- Subsystem
- calling
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Integrate Salesforce with Webex App — Cisco · tier 2 current vendor documentation · Calling Features > Supported Backends; Limitations > For CUCM/Broadworks users
Cite this note
APA
WarmTransfer. (2026, September 24). Webex Calling with Salesforce Service Cloud Voice: source note webex-calling-with-salesforce-service-cloud-voice-wxa-backend. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-salesforce-service-cloud-voice-wxa-backend
BibTeX
@misc{warmtransfer-claim-webex-calling-with-salesforce-service-cloud-voice-wxa-backend,
title = {Webex Calling with Salesforce Service Cloud Voice: source note webex-calling-with-salesforce-service-cloud-voice-wxa-backend},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-with-salesforce-service-cloud-voice-wxa-backend},
note = {Source note webex-calling-with-salesforce-service-cloud-voice-wxa-backend, checked 2026-09-24}
}