Source note · Webex Calling with Genesys Cloud CX
When the organization uses BYOC Cloud or Genesys Cloud Voice, the WebRTC phone's site should be the organization's own site rather than PureCloud Voice - AWS.
Checked 2026-09-25
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- WebRTC phone
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Configure the Genesys Cloud WebRTC phone — Genesys · tier 2 current vendor documentation · Configure the Genesys Cloud WebRTC phone > Site step
Cite this note
APA
WarmTransfer. (2026, September 25). Webex Calling with Genesys Cloud CX: source note webex-calling-with-genesys-cloud-webrtc-site. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-genesys-cloud-webrtc-site
BibTeX
@misc{warmtransfer-claim-webex-calling-with-genesys-cloud-webrtc-site,
title = {Webex Calling with Genesys Cloud CX: source note webex-calling-with-genesys-cloud-webrtc-site},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-with-genesys-cloud-webrtc-site},
note = {Source note webex-calling-with-genesys-cloud-webrtc-site, checked 2026-09-25}
}