Only one Genesys Cloud WebRTC phone can be created per user.

Checked 2026-09-25

You can only create one WebRTC phone per user.
Vendor
Genesys
Product
Genesys Cloud CX
Subsystem
WebRTC phone
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Webex Calling with Genesys Cloud CX: source note webex-calling-with-genesys-cloud-webrtc-one-per-user. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-genesys-cloud-webrtc-one-per-user

BibTeX

@misc{warmtransfer-claim-webex-calling-with-genesys-cloud-webrtc-one-per-user,
  title  = {Webex Calling with Genesys Cloud CX: source note webex-calling-with-genesys-cloud-webrtc-one-per-user},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-with-genesys-cloud-webrtc-one-per-user},
  note   = {Source note webex-calling-with-genesys-cloud-webrtc-one-per-user, checked 2026-09-25}
}

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