Source note · Webex Calling with Genesys Cloud CX
Genesys's UCC third-party integration use case, which names Microsoft Teams and Zoom, requires SIP connectivity between Genesys Cloud CX and the external platform through BYOC Cloud or BYOC Premises.
Checked 2026-09-25
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- UC integrations
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- use case V 1.0.1
- Checked
- 2026-09-25
Sources
- Genesys UCC Third-Party Integration — Genesys · tier 2 current vendor documentation · Genesys UCC Third-Party Integration > requirements and business flow
Cite this note
APA
WarmTransfer. (2026, September 25). Webex Calling with Genesys Cloud CX: source note webex-calling-with-genesys-cloud-ucc-requires-byoc. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-genesys-cloud-ucc-requires-byoc
BibTeX
@misc{warmtransfer-claim-webex-calling-with-genesys-cloud-ucc-requires-byoc,
title = {Webex Calling with Genesys Cloud CX: source note webex-calling-with-genesys-cloud-ucc-requires-byoc},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-with-genesys-cloud-ucc-requires-byoc},
note = {Source note webex-calling-with-genesys-cloud-ucc-requires-byoc, checked 2026-09-25}
}