Source note · Webex Calling with Genesys Cloud CX
A call Genesys Cloud places to a remote phone's E.164 address is expected to leave through whichever outbound route matches that number, so the number plan decides whether it reaches a Webex user over the Local Gateway trunk or over the PSTN.
inferred · Checked 2026-09-25
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- remote phones
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Status
- inferred
- Checked
- 2026-09-25
Sources
- Sites overview — Genesys · tier 2 current vendor documentation · Sites overview > number plans and outbound routes; combined with Create a remote phone > Remote Address
Cite this note
APA
WarmTransfer. (2026, September 25). Webex Calling with Genesys Cloud CX: source note webex-calling-with-genesys-cloud-remote-uses-routes. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-genesys-cloud-remote-uses-routes
BibTeX
@misc{warmtransfer-claim-webex-calling-with-genesys-cloud-remote-uses-routes,
title = {Webex Calling with Genesys Cloud CX: source note webex-calling-with-genesys-cloud-remote-uses-routes},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-with-genesys-cloud-remote-uses-routes},
note = {Source note webex-calling-with-genesys-cloud-remote-uses-routes, checked 2026-09-25}
}