Source note · Webex Calling with Genesys Cloud CX
An outbound route with several trunks distributes calls Sequentially, moving to the next trunk when the first reaches capacity, or Randomly across the trunks.
Checked 2026-09-25
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- outbound routes
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Create an outbound route — Genesys · tier 2 current vendor documentation · Create an outbound route > Distribution Pattern
Cite this note
APA
WarmTransfer. (2026, September 25). Webex Calling with Genesys Cloud CX: source note webex-calling-with-genesys-cloud-outbound-distribution. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-genesys-cloud-outbound-distribution
BibTeX
@misc{warmtransfer-claim-webex-calling-with-genesys-cloud-outbound-distribution,
title = {Webex Calling with Genesys Cloud CX: source note webex-calling-with-genesys-cloud-outbound-distribution},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-with-genesys-cloud-outbound-distribution},
note = {Source note webex-calling-with-genesys-cloud-outbound-distribution, checked 2026-09-25}
}