Source note · Webex Calling with Genesys Cloud CX
The far end of a BYOC Cloud trunk must allowlist the Genesys Cloud public SIP addresses published for the organization's region, and SDP media addresses differ from the signaling addresses.
Checked 2026-09-25
The media IP addresses provided by the Session Description Protocol will be different than the signaling IP addresses
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- BYOC Cloud networking
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- BYOC Cloud public SIP IP addresses — Genesys · tier 2 current vendor documentation · BYOC Cloud public SIP IP addresses > introduction and notes
Cite this note
APA
WarmTransfer. (2026, September 25). Webex Calling with Genesys Cloud CX: source note webex-calling-with-genesys-cloud-byoc-ip-allowlist. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-with-genesys-cloud-byoc-ip-allowlist
BibTeX
@misc{warmtransfer-claim-webex-calling-with-genesys-cloud-byoc-ip-allowlist,
title = {Webex Calling with Genesys Cloud CX: source note webex-calling-with-genesys-cloud-byoc-ip-allowlist},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-with-genesys-cloud-byoc-ip-allowlist},
note = {Source note webex-calling-with-genesys-cloud-byoc-ip-allowlist, checked 2026-09-25}
}