The user article's transcription section says a user receives transcriptions only when the administrator has enabled transcription for their location, Use internal mailbox is selected and Email a copy of the voicemail message is on, and the transcript then arrives in the email body with a .wav attachment and also shows in Webex App.

Checked 2026-09-24

Vendor
Cisco
Product
Webex Calling
Subsystem
transcription
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Using Webex Calling voicemail: source note webex-calling-voicemail-user-guide-transcript-needs-copy. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-voicemail-user-guide-transcript-needs-copy

BibTeX

@misc{warmtransfer-claim-webex-calling-voicemail-user-guide-transcript-needs-copy,
  title  = {Using Webex Calling voicemail: source note webex-calling-voicemail-user-guide-transcript-needs-copy},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-voicemail-user-guide-transcript-needs-copy},
  note   = {Source note webex-calling-voicemail-user-guide-transcript-needs-copy, checked 2026-09-24}
}

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