Source note · Webex Calling virtual lines
When a user places a call on a line, the routing profile of that line's location is used, so PSTN calls follow the PSTN option of the line's location, not the device's location.
Checked 2026-09-25
the routing profile of the line's location is used, hence the PSTN calls are routed based on that location's assigned PSTN option
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- call routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as of 2025-01-16
- Checked
- 2026-09-25
Sources
- Configuration of shared lines and virtual lines across locations — Cisco Webex · tier 2 current vendor documentation · Call routing behaviour for cross-location lines
Cite this note
APA
WarmTransfer. (2026, September 25). Webex Calling virtual lines: source note webex-calling-virtual-lines-routing-by-line-location. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-virtual-lines-routing-by-line-location
BibTeX
@misc{warmtransfer-claim-webex-calling-virtual-lines-routing-by-line-location,
title = {Webex Calling virtual lines: source note webex-calling-virtual-lines-routing-by-line-location},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-virtual-lines-routing-by-line-location},
note = {Source note webex-calling-virtual-lines-routing-by-line-location, checked 2026-09-25}
}