The same technote says that extending the 12-second post-dial delay limit requires opening a Webex Calling TAC case with Local Gateway traces (debug ccsip messages and debug voice ccapi inout).

Checked 2026-09-30

it is crucial to open a Webex Calling case to extend the PDD beyond 12 seconds.
Vendor
Cisco
Product
Webex Calling with Local Gateway
Subsystem
local gateway
Deployment
premises-based-pstn
Region
not restricted
Release range
as of 2024-02-06
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Troubleshooting outbound call failures in Webex Calling: source note webex-calling-outbound-call-failures-pdd-case. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-outbound-call-failures-pdd-case

BibTeX

@misc{warmtransfer-claim-webex-calling-outbound-call-failures-pdd-case,
  title  = {Troubleshooting outbound call failures in Webex Calling: source note webex-calling-outbound-call-failures-pdd-case},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-outbound-call-failures-pdd-case},
  note   = {Source note webex-calling-outbound-call-failures-pdd-case, checked 2026-09-30}
}

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