Source note · Webex Calling license types and entitlements
Existing Customer Experience Essentials licenses, agents, supervisors and queues were moved automatically to Customer Assist at no additional cost.
Checked 2026-09-05
All the existing Customer Experience Essentials licenses, agents, supervisors, and queues are automatically moved to Customer Assist at no additional cost.
- Vendor
- Cisco
- Product
- Webex Calling Customer Assist
- Subsystem
- licensing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- effective 2025-05-15
- Checked
- 2026-09-05
Sources
- What's new in Webex Calling — Cisco Systems · tier 2 current vendor documentation · dated entry: May 15, 2025
Cite this note
APA
WarmTransfer. (2026, September 5). Webex Calling license types and entitlements: source note webex-calling-licensing-cxe-migration-free. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-licensing-cxe-migration-free
BibTeX
@misc{warmtransfer-claim-webex-calling-licensing-cxe-migration-free,
title = {Webex Calling license types and entitlements: source note webex-calling-licensing-cxe-migration-free},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-licensing-cxe-migration-free},
note = {Source note webex-calling-licensing-cxe-migration-free, checked 2026-09-05}
}