Source note · Webex Calling license types and entitlements
1 Webex AI Agent unit provides 1600 voice minutes or 4800 digital sessions for a scripted agent, and 250 voice minutes or 200 digital sessions for an autonomous agent.
Checked 2026-09-05
Table 5. AI Agent maximum usage per unit by Agent type: Scripted | 1600 mins | 4800; Autonomous | 250 mins | 200
- Vendor
- Cisco
- Product
- Webex AI Agent
- Subsystem
- licensing
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Cisco Collaboration Flex 3.0 Contact Center Data Sheet — Cisco Systems, Inc. · tier 2 current vendor documentation · section: Webex AI Agent add-on, capacity per unit by agent type
Cite this note
APA
WarmTransfer. (2026, September 5). Webex Calling license types and entitlements: source note webex-calling-licensing-ai-agent-unit-capacity. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-licensing-ai-agent-unit-capacity
BibTeX
@misc{warmtransfer-claim-webex-calling-licensing-ai-agent-unit-capacity,
title = {Webex Calling license types and entitlements: source note webex-calling-licensing-ai-agent-unit-capacity},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-licensing-ai-agent-unit-capacity},
note = {Source note webex-calling-licensing-ai-agent-unit-capacity, checked 2026-09-05}
}