Webex AI Agent is available with Webex Contact Center, Webex Contact Center Enterprise, Unified Contact Center Enterprise and Packaged Contact Center Enterprise, and is not available for Unified Contact Center Express.

Checked 2026-09-05

Vendor
Cisco
Product
Webex AI Agent
Subsystem
licensing
Deployment
on-premises
Region
not restricted
Release range
current as of 2026-09-05
Checked
2026-09-05

Sources

Cite this note

APA

WarmTransfer. (2026, September 5). Webex Calling license types and entitlements: source note webex-calling-licensing-ai-agent-not-uccx. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-licensing-ai-agent-not-uccx

BibTeX

@misc{warmtransfer-claim-webex-calling-licensing-ai-agent-not-uccx,
  title  = {Webex Calling license types and entitlements: source note webex-calling-licensing-ai-agent-not-uccx},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-licensing-ai-agent-not-uccx},
  note   = {Source note webex-calling-licensing-ai-agent-not-uccx, checked 2026-09-05}
}

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