Source note · What each Webex Calling licence type includes
If Microsoft Teams Rooms is enabled for a workspace the licence cannot be upgraded or downgraded between Basic and Webex Calling licences.
Checked 2026-09-24
If Microsoft Teams Rooms (MTR) is enabled for a workspace, a user can't upgrade or downgrade from Basic licenses to Webex Calling licenses.
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- licensing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Upgrade a Webex Calling license for a workspace and user — Cisco Systems · tier 2 current vendor documentation · workspace upgrade section; note on Microsoft Teams Rooms
Cite this note
APA
WarmTransfer. (2026, September 24). What each Webex Calling licence type includes: source note webex-calling-license-skus-upgrade-mtr-block. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-license-skus-upgrade-mtr-block
BibTeX
@misc{warmtransfer-claim-webex-calling-license-skus-upgrade-mtr-block,
title = {What each Webex Calling licence type includes: source note webex-calling-license-skus-upgrade-mtr-block},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-license-skus-upgrade-mtr-block},
note = {Source note webex-calling-license-skus-upgrade-mtr-block, checked 2026-09-24}
}