Users can change their forwarding settings in the user portal, and those changes sync with Control Hub. An admin may therefore find forwarding turned on that no admin configured.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Calling
Subsystem
call forwarding
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Troubleshooting inbound calls to Webex Calling numbers: source note webex-calling-inbound-call-failures-forwarding-user-override. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-inbound-call-failures-forwarding-user-override

BibTeX

@misc{warmtransfer-claim-webex-calling-inbound-call-failures-forwarding-user-override,
  title  = {Troubleshooting inbound calls to Webex Calling numbers: source note webex-calling-inbound-call-failures-forwarding-user-override},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-inbound-call-failures-forwarding-user-override},
  note   = {Source note webex-calling-inbound-call-failures-forwarding-user-override, checked 2026-09-30}
}

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