The softkey buttons on a Cisco IP Phone 7800 Series Multiplatform phone sit below the screen and give access to the function displayed on the screen directly above each one, so their labels change with the state of the call.

Checked 2026-09-21

Vendor
Cisco
Product
Cisco IP Phone 7800 Series with Multiplatform Firmware
Subsystem
hardware
Deployment
multi-tenant
Region
not restricted
Release range
MPP firmware 11.3(1) through 12.0(4)
Checked
2026-09-21

Sources

Cite this note

APA

WarmTransfer. (2026, September 21). Using a Cisco desk phone on Webex Calling: source note webex-calling-desk-phone-user-guide-softkeys-below-screen. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-desk-phone-user-guide-softkeys-below-screen

BibTeX

@misc{warmtransfer-claim-webex-calling-desk-phone-user-guide-softkeys-below-screen,
  title  = {Using a Cisco desk phone on Webex Calling: source note webex-calling-desk-phone-user-guide-softkeys-below-screen},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-desk-phone-user-guide-softkeys-below-screen},
  note   = {Source note webex-calling-desk-phone-user-guide-softkeys-below-screen, checked 2026-09-21}
}

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