A call is returned from the Recents list on a Cisco IP Phone 7800 Series Multiplatform phone by highlighting the call record and pressing the line button or the Call softkey, and the number can first be changed with Edit call.

Checked 2026-09-21

Select the call record that you want to dial. (Optional) Press Edit call to edit the call record. Press the required line button or press Call to place the call.
Vendor
Cisco
Product
Cisco IP Phone 7800 Series with Multiplatform Firmware
Subsystem
call-history
Deployment
multi-tenant
Region
not restricted
Release range
MPP firmware 11.3(1) through 12.0(4)
Checked
2026-09-21

Sources

Cite this note

APA

WarmTransfer. (2026, September 21). Using a Cisco desk phone on Webex Calling: source note webex-calling-desk-phone-user-guide-recents-return-call. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-desk-phone-user-guide-recents-return-call

BibTeX

@misc{warmtransfer-claim-webex-calling-desk-phone-user-guide-recents-return-call,
  title  = {Using a Cisco desk phone on Webex Calling: source note webex-calling-desk-phone-user-guide-recents-return-call},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-desk-phone-user-guide-recents-return-call},
  note   = {Source note webex-calling-desk-phone-user-guide-recents-return-call, checked 2026-09-21}
}

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