A single record is removed from the Recents list on a Cisco IP Phone 7800 Series Multiplatform phone by highlighting it and pressing Option then Delete entry then OK, and the whole list is cleared from All calls with Option then Delete all then OK.

Checked 2026-09-21

Highlight the individual record or call group that you want to delete. Press Option. Select Delete entry. Press OK. ... Select All calls. Press Option and select Delete all. Press OK.
Vendor
Cisco
Product
Cisco IP Phone 7800 Series with Multiplatform Firmware
Subsystem
call-history
Deployment
multi-tenant
Region
not restricted
Release range
MPP firmware 11.3(1) through 12.0(4)
Checked
2026-09-21

Sources

Cite this note

APA

WarmTransfer. (2026, September 21). Using a Cisco desk phone on Webex Calling: source note webex-calling-desk-phone-user-guide-recents-delete-entry. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-desk-phone-user-guide-recents-delete-entry

BibTeX

@misc{warmtransfer-claim-webex-calling-desk-phone-user-guide-recents-delete-entry,
  title  = {Using a Cisco desk phone on Webex Calling: source note webex-calling-desk-phone-user-guide-recents-delete-entry},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-desk-phone-user-guide-recents-delete-entry},
  note   = {Source note webex-calling-desk-phone-user-guide-recents-delete-entry, checked 2026-09-21}
}

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