Call forwarding is set from a Cisco IP Phone 7800 Series Multiplatform phone by pressing Applications, selecting User preferences then Call preferences then Call forwarding, selecting a call forward service, enabling it with the Select button, assigning a target phone number, pressing Set to apply, and looking for the call forward icon to confirm.

Checked 2026-09-21

Verify if the setting takes effect by looking for the call forward icon.
Vendor
Cisco
Product
Cisco IP Phone 7800 Series with Multiplatform Firmware
Subsystem
call-forwarding
Deployment
multi-tenant
Region
not restricted
Release range
MPP firmware 11.3(1) through 12.0(4)
Checked
2026-09-21

Sources

Cite this note

APA

WarmTransfer. (2026, September 21). Using a Cisco desk phone on Webex Calling: source note webex-calling-desk-phone-user-guide-forward-softkey-steps. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-desk-phone-user-guide-forward-softkey-steps

BibTeX

@misc{warmtransfer-claim-webex-calling-desk-phone-user-guide-forward-softkey-steps,
  title  = {Using a Cisco desk phone on Webex Calling: source note webex-calling-desk-phone-user-guide-forward-softkey-steps},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-desk-phone-user-guide-forward-softkey-steps},
  note   = {Source note webex-calling-desk-phone-user-guide-forward-softkey-steps, checked 2026-09-21}
}

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