A Cisco IP Phone 7800 Series Multiplatform phone has three dedicated call control keys: Hold/Resume places an active call on hold and resumes the held call, Conference creates a conference call, and Transfer transfers a call.

Checked 2026-09-21

Hold/Resume Place an active call on hold and resume the held call.
Vendor
Cisco
Product
Cisco IP Phone 7800 Series with Multiplatform Firmware
Subsystem
hardware
Deployment
multi-tenant
Region
not restricted
Release range
MPP firmware 11.3(1) through 12.0(4)
Checked
2026-09-21

Sources

Cite this note

APA

WarmTransfer. (2026, September 21). Using a Cisco desk phone on Webex Calling: source note webex-calling-desk-phone-user-guide-call-control-keys. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-desk-phone-user-guide-call-control-keys

BibTeX

@misc{warmtransfer-claim-webex-calling-desk-phone-user-guide-call-control-keys,
  title  = {Using a Cisco desk phone on Webex Calling: source note webex-calling-desk-phone-user-guide-call-control-keys},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-desk-phone-user-guide-call-control-keys},
  note   = {Source note webex-calling-desk-phone-user-guide-call-control-keys, checked 2026-09-21}
}

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