Source note · Troubleshooting DECT handsets on Webex Calling
After a DECT firmware rollout, a base that goes offline or shows a solid red LED should be checked against the switch port's voice VLAN and 802.1X settings, since Cisco tied both to its 5.1.x upgrades.
inferred · Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- DECT base station
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- firmware 5.1.2 and later
- Status
- inferred
- Checked
- 2026-10-02
Sources
- Announcements for the Webex Calling Devices — Cisco Webex · tier 2 current vendor documentation · 5.1.2 and 5.1.3SR1 upgrade announcements, read with the 6800 troubleshooting chapter LED solid red entry
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting DECT handsets on Webex Calling: source note webex-calling-dect-troubleshooting-vlan-8021x-offline. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-dect-troubleshooting-vlan-8021x-offline
BibTeX
@misc{warmtransfer-claim-webex-calling-dect-troubleshooting-vlan-8021x-offline,
title = {Troubleshooting DECT handsets on Webex Calling: source note webex-calling-dect-troubleshooting-vlan-8021x-offline},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-dect-troubleshooting-vlan-8021x-offline},
note = {Source note webex-calling-dect-troubleshooting-vlan-8021x-offline, checked 2026-10-02}
}