Source note · Troubleshooting DECT handsets on Webex Calling
A Cisco IP DECT base station LED that stays solid red and never turns green means the base cannot get an IP address; check the Ethernet cable, switch port and DHCP server.
Checked 2026-10-02
The base station can't get an IP address.
- Vendor
- Cisco
- Product
- Cisco IP DECT 6800 Series
- Subsystem
- DECT base station
- Deployment
- multi-tenant, on-premises
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Cisco IP DECT 6800 Series Administration Guide - Troubleshooting — Cisco Systems · tier 2 current vendor documentation · Base Station Installation Problems > Base Station LED is Solid Red
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting DECT handsets on Webex Calling: source note webex-calling-dect-troubleshooting-led-solid-red-no-ip. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-dect-troubleshooting-led-solid-red-no-ip
BibTeX
@misc{warmtransfer-claim-webex-calling-dect-troubleshooting-led-solid-red-no-ip,
title = {Troubleshooting DECT handsets on Webex Calling: source note webex-calling-dect-troubleshooting-led-solid-red-no-ip},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-dect-troubleshooting-led-solid-red-no-ip},
note = {Source note webex-calling-dect-troubleshooting-led-solid-red-no-ip, checked 2026-10-02}
}