Source note · Troubleshooting DECT handsets on Webex Calling
A handset showing Searching is too far from a base or the base is inactive; wait for any base reboot, confirm the base has power and a green LED, and for lasting coverage gaps add a repeater or base.
Checked 2026-10-02
The handset displays the message Searching.
- Vendor
- Cisco
- Product
- Cisco IP DECT 6800 Series
- Subsystem
- DECT coverage
- Deployment
- multi-tenant, on-premises
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Cisco IP DECT 6800 Series Administration Guide - Troubleshooting — Cisco Systems · tier 2 current vendor documentation · Operational Problems with Handset > Handset Screen Displays Searching
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting DECT handsets on Webex Calling: source note webex-calling-dect-troubleshooting-handset-searching. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-dect-troubleshooting-handset-searching
BibTeX
@misc{warmtransfer-claim-webex-calling-dect-troubleshooting-handset-searching,
title = {Troubleshooting DECT handsets on Webex Calling: source note webex-calling-dect-troubleshooting-handset-searching},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-dect-troubleshooting-handset-searching},
note = {Source note webex-calling-dect-troubleshooting-handset-searching, checked 2026-10-02}
}