Source note · Troubleshooting DECT handsets on Webex Calling
A March 2026 maintenance standardised Cisco DECT base codec priority to G.711u, then G.711a, then G.729a; customers can change codec preferences in Control Hub.
Checked 2026-10-02
Customers can change codec preferences in Control Hub
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- DECT audio
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- after March 2026 maintenance
- Checked
- 2026-10-02
Sources
- Announcements for the Webex Calling Devices — Cisco Webex · tier 2 current vendor documentation · Webex Calling Cisco DECT maintenance - codec order (announced February 25, 2026)
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting DECT handsets on Webex Calling: source note webex-calling-dect-troubleshooting-codec-order-g711u-first. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-dect-troubleshooting-codec-order-g711u-first
BibTeX
@misc{warmtransfer-claim-webex-calling-dect-troubleshooting-codec-order-g711u-first,
title = {Troubleshooting DECT handsets on Webex Calling: source note webex-calling-dect-troubleshooting-codec-order-g711u-first},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-dect-troubleshooting-codec-order-g711u-first},
note = {Source note webex-calling-dect-troubleshooting-codec-order-g711u-first, checked 2026-10-02}
}