Source note · Troubleshooting DECT handsets on Webex Calling
If a handset displays 'Can't locate a base station', check that the base station is working and move the handset closer; the network may need an additional multicell base.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Cisco IP DECT 6800 Series
- Subsystem
- DECT handset registration
- Deployment
- multi-tenant, on-premises
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Cisco IP DECT 6800 Series Administration Guide - Troubleshooting — Cisco Systems · tier 2 current vendor documentation · Handset Installation Problems > Handset Won't Register (automatic configuration)
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting DECT handsets on Webex Calling: source note webex-calling-dect-troubleshooting-cant-locate-base. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-dect-troubleshooting-cant-locate-base
BibTeX
@misc{warmtransfer-claim-webex-calling-dect-troubleshooting-cant-locate-base,
title = {Troubleshooting DECT handsets on Webex Calling: source note webex-calling-dect-troubleshooting-cant-locate-base},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-dect-troubleshooting-cant-locate-base},
note = {Source note webex-calling-dect-troubleshooting-cant-locate-base, checked 2026-10-02}
}