Source note · Troubleshooting missing Webex Calling call recordings
Selective recording judges call source (internal or PSTN) by the actual remote party, and can recheck it when the remote party changes, for example after a transfer.
Checked 2026-10-02
Call source is based on the actual remote party and can be rechecked when the remote party changes.
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- call-recording
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Manage call recording for Webex Calling — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Selective call recording section: call source definition
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting missing Webex Calling call recordings: source note webex-calling-call-recording-troubleshooting-source-recheck. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-call-recording-troubleshooting-source-recheck
BibTeX
@misc{warmtransfer-claim-webex-calling-call-recording-troubleshooting-source-recheck,
title = {Troubleshooting missing Webex Calling call recordings: source note webex-calling-call-recording-troubleshooting-source-recheck},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-call-recording-troubleshooting-source-recheck},
note = {Source note webex-calling-call-recording-troubleshooting-source-recheck, checked 2026-10-02}
}