The Record voice messaging option treats voice messages as incoming calls with the source set by the caller, and is unavailable when both incoming internal and incoming PSTN recording are off.

Checked 2026-10-01

Vendor
Cisco
Product
Webex Calling
Subsystem
call recording
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-01
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Setting up call recording in Webex Calling: source note webex-calling-call-recording-setup-record-voice-messages. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-call-recording-setup-record-voice-messages

BibTeX

@misc{warmtransfer-claim-webex-calling-call-recording-setup-record-voice-messages,
  title  = {Setting up call recording in Webex Calling: source note webex-calling-call-recording-setup-record-voice-messages},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-call-recording-setup-record-voice-messages},
  note   = {Source note webex-calling-call-recording-setup-record-voice-messages, checked 2026-10-01}
}

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