Source note · Troubleshooting Webex Calling call queues
The Webex App end-user article describes the Wrapping up call queue status as one in which the agent can still receive calls.
disputed · Checked 2026-09-25
Wrapping up—You're near the end of your shift but you can still receive calls.
- Vendor
- Cisco
- Product
- Webex App
- Subsystem
- agent state
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as documented 2026-03-11
- Status
- disputed
- Checked
- 2026-09-25
Sources
- Webex App | Change your call queue status — Cisco Systems · tier 2 current vendor documentation · Change your call queue status, status list (Wrapping up)
Cite this note
APA
WarmTransfer. (2026, September 25). Troubleshooting Webex Calling call queues: source note webex-calling-call-queue-troubleshooting-wrapup-app. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-troubleshooting-wrapup-app
BibTeX
@misc{warmtransfer-claim-webex-calling-call-queue-troubleshooting-wrapup-app,
title = {Troubleshooting Webex Calling call queues: source note webex-calling-call-queue-troubleshooting-wrapup-app},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-troubleshooting-wrapup-app},
note = {Source note webex-calling-call-queue-troubleshooting-wrapup-app, checked 2026-09-25}
}