Source note · Troubleshooting Webex Calling call queues
With 'Enable overflow after calls wait x seconds' set, the overflow treatment is triggered once a caller has waited the configured number of seconds, even if the queue is not full.
Checked 2026-09-25
Once this wait time is reached by the caller, the overflow treatment is triggered.
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- call queue overflow
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Configure Call Queue — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Manage calls in a call queue > Edit overflow settings
Cite this note
APA
WarmTransfer. (2026, September 25). Troubleshooting Webex Calling call queues: source note webex-calling-call-queue-troubleshooting-overflow-wait. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-troubleshooting-overflow-wait
BibTeX
@misc{warmtransfer-claim-webex-calling-call-queue-troubleshooting-overflow-wait,
title = {Troubleshooting Webex Calling call queues: source note webex-calling-call-queue-troubleshooting-overflow-wait},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-troubleshooting-overflow-wait},
note = {Source note webex-calling-call-queue-troubleshooting-overflow-wait, checked 2026-09-25}
}