The Call Queue Stats report counts size-based overflow ('Calls Overflowed', queue limit met) separately from wait-based overflow ('Calls Timed Out', wait time exceeded).

Checked 2026-09-25

Vendor
Cisco
Product
Webex Calling
Subsystem
call queue reports
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Troubleshooting Webex Calling call queues: source note webex-calling-call-queue-troubleshooting-overflow-queues. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-troubleshooting-overflow-queues

BibTeX

@misc{warmtransfer-claim-webex-calling-call-queue-troubleshooting-overflow-queues,
  title  = {Troubleshooting Webex Calling call queues: source note webex-calling-call-queue-troubleshooting-overflow-queues},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-troubleshooting-overflow-queues},
  note   = {Source note webex-calling-call-queue-troubleshooting-overflow-queues, checked 2026-09-25}
}

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