Customer Assist auto answer accepts a delay of 0-10 seconds; 0 answers immediately with a zip tone.

Checked 2026-09-25

Vendor
Cisco
Product
Webex Calling Customer Assist
Subsystem
agent settings
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Troubleshooting Webex Calling call queues: source note webex-calling-call-queue-troubleshooting-ca-autoanswer. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-troubleshooting-ca-autoanswer

BibTeX

@misc{warmtransfer-claim-webex-calling-call-queue-troubleshooting-ca-autoanswer,
  title  = {Troubleshooting Webex Calling call queues: source note webex-calling-call-queue-troubleshooting-ca-autoanswer},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-troubleshooting-ca-autoanswer},
  note   = {Source note webex-calling-call-queue-troubleshooting-ca-autoanswer, checked 2026-09-25}
}

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