Source note · Setting up Webex Calling call queues and hunt groups
The Webex Calling features-by-license table marks Call Queue as available for Professional (user), Professional (workspace) and Workspace licenses and not available for the Standard license, and notes that call queue agents are based on user license.
Checked 2026-09-30
Call Queue (agents based on user license)
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- licensing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Features available by license type for Webex Calling — Cisco Webex Help Center · tier 2 current vendor documentation · Features table, Call Queue row; Location features and services, Call Queue entry
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Webex Calling call queues and hunt groups: source note webex-calling-call-queue-setup-lic-cq-by-license. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-setup-lic-cq-by-license
BibTeX
@misc{warmtransfer-claim-webex-calling-call-queue-setup-lic-cq-by-license,
title = {Setting up Webex Calling call queues and hunt groups: source note webex-calling-call-queue-setup-lic-cq-by-license},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-setup-lic-cq-by-license},
note = {Source note webex-calling-call-queue-setup-lic-cq-by-license, checked 2026-09-30}
}