A call queue using Circular, Top Down or Longest Idle routing supports up to 1,000 agents, Weighted supports up to 100 agents and Simultaneous supports up to 50 agents.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Calling
Subsystem
call queue routing
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up Webex Calling call queues and hunt groups: source note webex-calling-call-queue-setup-cq-pattern-agent-limits. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-setup-cq-pattern-agent-limits

BibTeX

@misc{warmtransfer-claim-webex-calling-call-queue-setup-cq-pattern-agent-limits,
  title  = {Setting up Webex Calling call queues and hunt groups: source note webex-calling-call-queue-setup-cq-pattern-agent-limits},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-setup-cq-pattern-agent-limits},
  note   = {Source note webex-calling-call-queue-setup-cq-pattern-agent-limits, checked 2026-09-30}
}

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