Source note · Setting up Webex Calling call queues and hunt groups
When a call queue is full, the overflow treatment is one of: perform busy treatment (fast-busy tone), play ringing until the caller hangs up, or transfer to a phone number.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- call queue overflow
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Configure Call Queue — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Create a call queue, On the Overflow Settings page
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Webex Calling call queues and hunt groups: source note webex-calling-call-queue-setup-cq-overflow-treatments. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-setup-cq-overflow-treatments
BibTeX
@misc{warmtransfer-claim-webex-calling-call-queue-setup-cq-overflow-treatments,
title = {Setting up Webex Calling call queues and hunt groups: source note webex-calling-call-queue-setup-cq-overflow-treatments},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-setup-cq-overflow-treatments},
note = {Source note webex-calling-call-queue-setup-cq-overflow-treatments, checked 2026-09-30}
}