The call queue setting 'Allow agents to join or unjoin the queue' lets agents control their own membership, and agents added when the queue is created start as joined.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Calling
Subsystem
call queue agents
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up Webex Calling call queues and hunt groups: source note webex-calling-call-queue-setup-cq-join-unjoin. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-setup-cq-join-unjoin

BibTeX

@misc{warmtransfer-claim-webex-calling-call-queue-setup-cq-join-unjoin,
  title  = {Setting up Webex Calling call queues and hunt groups: source note webex-calling-call-queue-setup-cq-join-unjoin},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-setup-cq-join-unjoin},
  note   = {Source note webex-calling-call-queue-setup-cq-join-unjoin, checked 2026-09-30}
}

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