Source note · Setting up Webex Calling call queues and hunt groups
Workspaces and virtual lines cannot be assigned to Customer Assist queues, and Customer Assist agents must hold Customer Assist licenses.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Calling Customer Assist
- Subsystem
- agents
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Webex Calling Customer Assist — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Limitations; Assign agents
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Webex Calling call queues and hunt groups: source note webex-calling-call-queue-setup-ca-no-workspaces. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-setup-ca-no-workspaces
BibTeX
@misc{warmtransfer-claim-webex-calling-call-queue-setup-ca-no-workspaces,
title = {Setting up Webex Calling call queues and hunt groups: source note webex-calling-call-queue-setup-ca-no-workspaces},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-setup-ca-no-workspaces},
note = {Source note webex-calling-call-queue-setup-ca-no-workspaces, checked 2026-09-30}
}