Source note · Setting up Webex Calling call queues and hunt groups
Webex Calling Customer Assist requires a Customer Assist license, sold through Cisco Collaboration Flex Plan 3.0, and that license includes a Webex Calling professional license.
Checked 2026-09-30
Customer Assist license includes Webex Calling professional license.
- Vendor
- Cisco
- Product
- Webex Calling Customer Assist
- Subsystem
- licensing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Webex Calling Call Queue and Customer Assist feature comparison — Cisco Webex Help Center · tier 2 current vendor documentation · Licensing row
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Webex Calling call queues and hunt groups: source note webex-calling-call-queue-setup-ca-license. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-setup-ca-license
BibTeX
@misc{warmtransfer-claim-webex-calling-call-queue-setup-ca-license,
title = {Setting up Webex Calling call queues and hunt groups: source note webex-calling-call-queue-setup-ca-license},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-setup-ca-license},
note = {Source note webex-calling-call-queue-setup-ca-license, checked 2026-09-30}
}