Customer Assist auto-answer connects queue calls with a delay of 0 to 10 seconds on supported devices such as the Webex App for desktop and Cisco MPP phones, and is not supported on mobile apps, RoomOS, analog or DECT devices.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Calling Customer Assist
Subsystem
auto-answer
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up Webex Calling call queues and hunt groups: source note webex-calling-call-queue-setup-ca-auto-answer. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-setup-ca-auto-answer

BibTeX

@misc{warmtransfer-claim-webex-calling-call-queue-setup-ca-auto-answer,
  title  = {Setting up Webex Calling call queues and hunt groups: source note webex-calling-call-queue-setup-ca-auto-answer},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-setup-ca-auto-answer},
  note   = {Source note webex-calling-call-queue-setup-ca-auto-answer, checked 2026-09-30}
}

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