Source note · Setting up Webex Calling call queues and hunt groups
A call queue agent in the Webex App desktop selects the Queues icon in the footer, signs in, sets an agent status and toggles each queue on or off to join or unjoin; on mobile the path is profile picture > Call Queues. The administrator must first make the user a queue member.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex App
- Subsystem
- call queue agent experience
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Webex App | Change your call queue status — Cisco Systems · tier 2 current vendor documentation · Desktop and Mobile tabs; prerequisite note
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Webex Calling call queues and hunt groups: source note webex-calling-call-queue-setup-app-join-queue. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-setup-app-join-queue
BibTeX
@misc{warmtransfer-claim-webex-calling-call-queue-setup-app-join-queue,
title = {Setting up Webex Calling call queues and hunt groups: source note webex-calling-call-queue-setup-app-join-queue},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-calling-call-queue-setup-app-join-queue},
note = {Source note webex-calling-call-queue-setup-app-join-queue, checked 2026-09-30}
}